Training for staff

Online resources

The University has developed online training to help staff to support students. The first resource is aimed at all staff who are in contact with students as part of their work, it will help you to support students’ wellbeing from the initial point of contact with a student in need Supporting Students at The University of Manchester.

Our second resource looks at identifying and responding to students in a mental health crisis. This training uses short videos to takes you through a number of scenarios tom help you think through what might be helpful responses and when to refer.

We have developed a framework called The Stepped Care Model to help you match the support we offer at the University of Manchester to the students need. You can access this here.

If you have significant concerns about the mental health of a student this crisis pathway can provide guidance about next steps.

Face to Face

In addition to the online resources above we also provide regular training sessions for staff:

Life Line: Supporting Student's Mental Health at a Time of Covid

Sessions are via Zoom from 10am - 11.30am

2020: 14th October, 13th November, 9th December

2021: 15th January, 12th February, 10th March & 9th April

Further information and booking can be found via the staff training catalogue.

Supporting Students – Managing Challenging Interactions

2020: sessions are currently postponed. Please keep checking back for updates

For further information and booking can be found via the staff training catalogue.

Advice and consultancy

We provide telephone advice and consultancy for tutors and others who would like to talk through their involvement in helping someone else. Such advice is confidential and may provide a second opinion on help or guidance being provided to a third party.

Contact us for further information >