Employee Assistance Programme - Validum

Our Employee Assistance Programme,Validium has now been relaunched as Health Hero.

HealthHero are a specialist external provider of staff wellbeing and mental health support services. Support is free and anonymous.

Colleagues can access a range of support from:

  • Telephone Support
  • Counselling – online and face to face
  • Signposting to Specialist Agencies
  • Health Hero Wellbeing Hub Information & Resources
  • General Health & Wellbeing Support
  • Legal Information
  • Money & Debt Support
  • Support for Managers

Support for managers is provided by our specialist counsellors who offer help and guidance that focuses specifically on supporting line managers with difficult situations, conversations, incidents or events.

Contacting Health Hero

Call 0800 358 5997 or +44 141 271 7555  (landline alternative for international and/or mobile use) to speak to an advisor.

Lines are open 24 hours a day, 7 days a week, 365 days a year – you’ll always be able to speak to someone confidentially who can help.

HeathHero Wellbeing Hub

Health Hero Wellbeing Hub is a HealthHero online portal, available 24 hours a day. Health Hero Wellbeing Hub provides a rich source of information, fact sheets, self-help guides and links to other useful web resources, as well as providing access to podcasts and eCounselling. The portal was re-launched in January 2023 and you can now also book an appointment with a counsellor via the Health Hero Wellbeing Hub website. 

How to access Health Hero Wellbeing Hub?

To access Health Hero Wellbeing Hub go to https://Health Hero Wellbeing Hub.healthhero.com/. You will be asked for the username (UOMStaff) and password (Wellbeing).