Counselling Service

Training for staff

Online resources

The University has developed online training to help staff to support students. The first resource is aimed at all staff who are in contact with students as part of their work, it will help you to support students’ wellbeing from the initial point of contact with a student in need Supporting Students at The University of Manchester.

Our second resource looks at identifying and responding to students in a mental health crisis. This training uses short videos to takes you through a number of scenarios tom help you think through what might be helpful responses and when to refer.

We have developed a framework called The Stepped Care Model to help you match the support we offer at the University of Manchester to the students need. You can access this here.

If you have significant concerns about the mental health of a student this crisis pathway can provide guidance about next steps.

Face to Face

In addition to the online resources above we also provide regular training sessions for staff:

Life Line: Offering help to students who may be struggling with their mental health, losing hope or experiencing thoughts of suicide

2019: 17th Sep, 16th Oct, 21st Nov and are held from 9.30am - 12.30pm.

2020: 15th Jan, 26th Feb, 18th Mar, 29th Apr & 29th May and are held from 9.30am - 12.30pm.

Further information and booking can be found via the staff training catalogue.

Supporting Students – Managing Challenging Interactions

2019: 1st Oct, 5th Nov & 3rd Dec and are held 12pm - 1pm.

For further information and booking can be found via the staff training catalogue.

Advice and consultancy

We provide telephone advice and consultancy for tutors and others who would like to talk through their involvement in helping someone else. Such advice is confidential and may provide a second opinion on help or guidance being provided to a third party.

Contact us for further information >

Identifying and Responding to Student Mental Health problems

Stepped Care Model

Contact us